Looking for Home Care in the Seven County Metro Area, MN? Read Our FAQ about Why You Should Choose Our Edina Home Care Agency!

Q: What type of licensure does Allied Professionals, Inc. (API) carry?

A: API is licensed by the Minnesota Department of Health as a Supplemental Staffing and Comprehensive Home Care Agency which allows us to provide the broadest services.

Q: I'm considering options for home care services. Is it less expensive for me to hire privately to provide care in my home?

A: There are many things you need to consider if you explore this option:

First of all, think about the time, cost, and potential danger of hiring under qualified, inexperienced, and unsupervised people into your home. Fortunately for you, when you work with API, we put our 27+ years of experience to work for you in linking you with the right, highly qualified professional. Our field employees have a minimum of one-year full-time home care experience. In addition, API has already thoroughly screened the professional assigned to you. You are assured of getting the best care in the industry and that we've conducted thorough criminal background checks, verified credentials, and checked professional references.

Secondly, it's important to understand that when you hire in-home care on your own, you become the employer and are now technically responsible for all employee expenses and liabilities, including federal and state payroll taxes, worker's compensation, and liability insurance. Most alarmingly, you are liable for any injury your helper may experience while at your home.

However, when you hire an API caregiver, we hold responsibility for all employee expenses and liabilities, including injuries!

Q: How do you handle it if an API caregiver can't make their schedule time?

A: Sometimes, just like people everywhere, our employees get sick or have unforeseen circumstances that keep them from work. When that happens, API's staffing team goes to work to find a replacement for you. With more than 55 home health aides on our roster, we'll have a highly qualified substitute at your door in no time!

Q: My siblings and I have cared for my mother for the past year. Recently, mom's health needs have become so complex that we need professional help. Do we have to commit to a large number of hours?

A: API caregivers can be there as few as four hours in a single day or as many as 24 hours/7 days a week. It's up to you and your family. Once a care plan is created and agreed upon, services can begin.

Q: Can you provide home care services for a short-term need?

A: Absolutely! Clients frequently choose API for a short-term need, for example, following a hospital stay, recovery from a surgery, or TCU discharge. Further, clients also turn to us for respite care, allowing the primary caregiver much needed time to focus on their own needs. Again, our service times range anywhere from four to twenty-four hours a day.

Q: How do you select your caregivers?

A: We love this question because we can talk about our rigorous employee selection process that ensures you get the best home care in the business. Our caregivers have at least one year, but average five years working in the field, so you benefit from our experience. Our performance requirements surpass industry standards so we can continually strive to exceed your expectations.

We interview prospective employees face-to-face, screening not only for essential skills, but critical personal traits like service orientation, commitment, and integrity. Before anybody is offered an API position, we conduct criminal background checks and contact at least two professional references.
Only the top 50% of those interviewed make it to the next level of consideration for API employment. When we send one of our professionals to support you, you know you're getting the cream of the crop.

Q: I want to be comfortable with anybody who comes into my home. Why should I be confident about API employees?

A: With API, you know you're getting the best possible caregivers and care. API home care professionals are licensed, bonded, and insured, and API holds a comprehensive home care agency license and supplemental staffing licenses. You are further assured of quality because API is audited by state and federal agencies. Our employees are covered under API's workman's compensation, general liability, and malpractice insurance. Further, all employees are OSHA and HIPAA trained, possess current licenses or credentials, have a current Mantoux/chest x-ray, are BLS/CPR trained, have cleared the criminal background checks and national sex offender list, and have completed our home care orientation.

Q: What type of home care services is available?

A: Our full range of services includes homemaking, companion, respite, personal, pre- and post-surgical, skilled medical, and hospice care.

Q: Do you provide home care services only in a client's home?

A: We provide home care services, wherever home might be. We serve in private residences, group homes, independent living, assisted living facilities, nursing homes, hospices, or hospitals. We go wherever we are needed.

Q: How do I pay for home care services?

A: Typically, our clients look to us after Medicare, Medicaid, or supplemental insurance has run out or doesn't cover services. API accepts private pay, long-term care insurance, and worker's compensation as sources of payment.

Q: How do I get started?

A: Simply call API at 952-832-5101. One of our professional staffing coordinators will take your information and connect you with an API RN home care case manager, who will work with you to tailor a care plan.
Medical and Dental Staffing Specialists
3209 West 76th Street, Suite 201 Edina, MN 55435
Edina: 952-832-5101 | St. Paul: 651-227-1517
Fax: 952-832-0656